It's not me who had that complaint--two people among my friends who chose the audio book asked me directly "who were you talking about when you said X?" or "why did you imply that you experience racism as a woman of color," etc. Because they thought the "I" in those quotations was me, the author, speaking.

I haven't heard the entire book on audio yet, but overall I do like her expressiveness and most of the choices she made.