The Ink-Pot and the Palette

I've replaced my own (San Francisco Bay Area). I got a Motorola SURFboard (named Mr. Zog by a helpful dreamatdrew, because the main SSID is "SexWax").

I learned that a) you must call in so that they will allow the internet to flow through your new equipment, and b) that this call must be while Sales is in the building, because 4am support does not have the keys to the required system.

I also learned that c) the supposed self-service thing on the captive portal they slap up all over your internet DOESN'T WORK THE USELESS GODDAMN SURF-WAX-FOR-LUBE MOTHERFUCKERS.